Over the years, telecommuting has proven to deliver significant societal, environmental and economic benefits. Many organizations have recognized the gains as a boon to promoting sustainable business practices and their bottom lines.
While a recent survey found that less than 4 percent of U.S. private sector workers actually work from home, that figure could reach as high as 30 percent by 2019, according to TechCast, a George Washington University–based virtual think tank.
What's behind this coming workplace revolution? Quite simply, "work" no longer needs to be defined as a place you go. We're witnessing the emergence of a next generation workforce that is always-on and hyper-connected via broadband, with a proliferation of connected devices and access to on-the-go Internet-based applications and cloud-based services that make working from anywhere possible.
According to Gartner, this drive to mobility will become a $1 trillion market in the next four years. The analyst and research firm predicts that within this decade, most, if not all workers will be mobile to some degree.
The potential environmental impact of "mobilizing" the U.S. workforce could significantly contribute toward tackling some of the nation's biggest challenges, including conserving energy, avoiding greenhouse gas (GHG) emissions and reducing traffic congestion.
While the majority of U.S. workers are employed in jobs that depend on their physical presence, a recent independent study of telecommuting found that 40 percent of the workforce, representing 33 million Americans, have jobs that either be performed remotely partially or completely. Adopting telecommuting on this scale, according to this same study, holds the potential to reduce U.S. GHG emissions by up to 107 million tons a year and save nearly $43 billion in gasoline costs each year.
Given that transportation represents approximately 26 percent of GHG emissions worldwide, telecommuting is potentially the most promising opportunity for businesses to capture significant emissions reduction benefits in the near term, with a relatively minimal investment in technology equipment and infrastructure.
AT&T has enabled nearly half of its total workforce with mobile and remote access technologies that allow them to telework from a variety of locations, including a significant percentage approved as telecommuters. AT&T defines telecommuting as a formal work arrangement in which people work from home at least one day each week.
We recently surveyed the AT&T telecommuter population to ascertain the environmental impact of the program, as well as to measure its effectiveness and ancillary benefits. The survey asked a series of questions related to transportation method, commute distance, number of telecommuting days/week, vehicle type, and year and number of errand miles.
Using that data, as well as the Fuel Economy Guide from the Department of Energy and the Environmental Protection Agency, we found that by reducing their commute, AT&T's telecommuters avoided 175 million total commute miles, saved approximately 8.7 million gallons of gasoline, and avoided total GHG emissions of 76,000 metric tons, "equivalent to removing 14,788 passenger vehicles from the road for a year."
Saving, on average, 54 minutes of commute time per employee, approximately 85 percent of survey respondents agreed that increases in productivity and work-life balance were the top reasons why they telecommute. More than 95 percent of telecommuters surveyed agreed or strongly agreed that they are more productive when working from home, and an equal number similarly agreed that telecommuting is important to their job satisfaction.














Less than 2% of U.S.
Less than 2% of U.S. employees work from home the majority of the time (not including the self-employed), but 40% hold jobs that are compatible with telework. If those employees who wanted to (about 80%) did so just half of the time (roughly the national average for those who do), the national savings would total almost $650 billion.
The Nation would:
- Save 289 million barrels of oil—equivalent to 37% of our Persian Gulf imports
- Reduce greenhouse gases by 53 million tons/year—27% of the President’s 2020 goal
- Reduce road travel by 115 billion miles/year saving $2 billion in road maintenance
- Reduce road congestion thereby increasing productivity for non-telecommuters as well
- Save 100,000 people from traffic-related injury or death
- Improve emergency responsiveness
Businesses would:
- Increase productivity by over $235 billion
- Save $124 billion in real estate, electricity, and related costs
- Save $46 billion in absenteeism
- Save $31 billion in employee turnover
Individuals would:
- Achieve a better work-life balance
- Recoup 2-3 weeks of free time per year—time they’d have otherwise spent commuting
- Save $2,000-$7,000/year
- Save $15 billion at the pumps
These arent' just pie-in-the sky numbers. At the TeleworkResearchNetwork we've synthesized over 250 studies on telecommuting and related topics. Our research has been quoted in the Wall Street Journal, Harvard Business Review, and dozens of other publications.
Using the latest Census data, and assumptions from dozens of government and private sector sources, we've developed a model to quantify the economic, environmental, and societal potential of telecommuting for every, city, county, Congressional District, and state in the U.S. and for the U.K. and Canada. It's available free on the web at http://teleworkresearchnetwork.com along with a model that allows companies and communities to quantify their own potential telecommuting savings.
It's time we made the road less traveled the way to work.™
Kate Lister, Principal Researcher
TeleworkResearchNetwork.com