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Computer Sector's Eco-Performance Needs Upgrade

Many social investors generally consider the IT and computer sectors to be better-than-average social and environmental performers. However, the recent Corporate Responsibility Rating from Oekom Research AG, a Munich-based social and environmental rating agency, calls this assumption into question.

Many social investors generally consider companies in the information technology (IT) and computer sectors to be better-than-average social and environmental performers. However, the recent Corporate Responsibility Rating from Oekom Research AG, a Munich-based social and environmental rating agency, calls this assumption into question.

The report covered eight prominent IT/computer companies, grading them from A+ to D- on 200 environmental and social criteria. While the industry's overall Corporate Responsibility Rating of C+ means that it performed well in comparison to other sectors, the report identifies many specific shortcomings of IT and computer companies.

Hewlett Packard topped the group with an overall grade of B-. Apple was close behind, also earning a B-. NEC came in third with a C+. Other companies assessed included Dell, Fujitsu, IBM, and Sun Microsystems. Oekom examined the social and environmental performance of these companies on a separate basis, weighting both equally to arrive at a combined corporate responsibility rating.

Poor treatment of stakeholders

"The performance in "Staff Relations" section is poor, with an average grade of C-," said Evelyn Bohle, analyst at Oekom. "Generally companies failed to provide comprehensive information on their staff relations."

"The poor results in this section have also been affected by the fact that almost all companies heavily reduced their workforce and employment contracts in the sector but often have no adequate arrangements for cutting jobs in a socially acceptable way," Ms. Bohle said.

IT and computer companies' treatment of external stakeholders was also found to be lacking. "One outcome of the survey is that supply chain management is not satisfactory," said Ms. Bohle. "None of the companies has implemented detailed measures to monitor basic labor conditions of its suppliers, for example in terms of local working hours or wages. Furthermore, the companies assessed have not implemented measures to assess the human rights situation in non-OECD countries."

The upside

However, the report did identify some positive trends in the social performance of the sector. Six IT and computer companies are addressing the so-called digital divide between those who do and do not have access to the technologies that help create wealth. For example, some U.S. companies provide schools in the U.S. with computers free of charge. However, the industry has shown less commitment to addressing the global digital divide between developed and developing countries.

IT and computer companies scored slightly better in the overall environmental rating, earning a sector-wide grade of B-. However, the companies continue to use harmful substances such as PVC, heavy metals, and halogenated substances. Oekom finds this surprising, as the European Union and Japan are implementing laws requiring manufacturers to take back and recycle their products.

"Only selected examples of eliminating such substances were provided by some companies," said Ms. Bohle. "However, all companies still use heavy metals and six companies have not implemented comprehensive programs nor deadlines and measures regarding their total elimination. Thus, the overall problem of toxic materials contained in computers is far from being resolved."

Assessment of the companies' eco-efficiency

"Five companies got poor results in the eco-efficiency section, mainly due to missing information," said Ms. Bohle. "Four of them did not provide comprehensive data on water and energy consumption, carbon dioxide and waste composition in recent years."

"To receive a grade of A or A-, the companies would have to show best practice in almost every criteria of assessment," explained Ms. Bohle. "Our requirements are very high, and therefore the leading companies in our Corporate Responsibility Rating, such as Ricoh, Toshiba, and BASF, have received a B+ or B so far."

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