Now, after nearly a decade of build-up, sustainability and "green" were the issues du jour for much of 2007 and 2008; but with the recent market crash, the national dialogue has turned more toward keeping a roof over your head than keeping a green roof over your head. So what's a sustainable brand to do? Here are a few strategies to keep you afloat during these tumultuous times.
1. First, take pride in your sustainable brand, and know that there's a strong core of people out there who still care about sustainability and who will continue to care. They may not use the word, but they've been getting on the path for quite some time now -- buying organics, recycling, using CFLs, embracing companies that support fair trade and social/environmental causes, seeking out local products, seeking less toxic products for home and body, seeking health and wellness and a more balanced and simplified lifestyle, supporting positive environmental actions and social justice whenever possible.
The behaviors in this constellation of activities all comprise sustainability: It represents a psychic evolution that people go through over time, and it's difficult to go backwards once you've begun to progress down the path. So while we'll likely see pullbacks from the double-digit growth we've seen in most sustainability sectors in the past decade (because of a general economic slowdown), the fundamentals here are still sound.
Sustainability-seeking "conscious consumers" exist along a continuum, defined by all the various "sustainable" actions people may or may not take, and comprise as much as 85 percent of the U.S. population -- with around 20 percent of the population far enough into this mindset that it's come to become part of their identities. These people are not just going to evaporate. A recent poll confirms this: 85 percent of people still want to purchase products from socially responsible companies, economics be damned.
All of which leads us to 2.: If you're a "core" brand with true sustainability cred, you'll do just fine, and you'll probably even outperform the market at large. If you were just greenwashing, then now would be a good time to stop; the mass market is more concerned with "value" than with values at a time like this (no matter what they might claim on a survey), and the people who were just chasing the green trends will fall away as their 401ks collapse.
But if you're doing some bona fide good in the world, then you'd do well to keep going. The climate isn't going to stop changing anytime soon, awareness about toxicity issues will only become more sophisticated over time (witness the recent mainstream awareness about BPA and the shift towards glass baby bottles), and the need for sustainability will become more and more urgent as a global issue, even as the economy suffers. (And if Obama's new green deal falls into place, economic recovery and a burgeoning sustainability scene could become one and the same.)
3. Be socially responsible. Talk about it. Be more socially responsible than ever. Talk about it even more. Conscious consumers care much more about a company's internal socially responsible actions (how they treat their employees) than about their environmentally responsible ones. And this sentiment will only grow stronger during a period when job security is at a 35-year low.
Companies that treat people well will be seen as islands of enlightenment during this era of massive layoffs and pay cuts, and the more that you talk about the real things you're doing that are truly humanistic, the more that the "conscious consumer" will be drawn to your brand. Did you know that Patagonia lets everyone go surfing when the tide is high? That the revolutionary Brazilian company Semco lets employees (er, "associates") determine their own salaries? That Google offers everyone on their main campus three organic meals each day?
These are the sorts of things that conscious consumers care about, and that will ultimately help differentiate your brand. And -- oh yes -- it's the right thing to do. So now is a good time to look deep into your operating principles and find real -- not just gimmicky -- ways to make employees feel valued and cared about.













"green trend"
I am happy to see it corroborated in writing that this is not just a "trend". As I am only 23, I have read of the similar situation in the 70s and hope that now it's here to stay. I know I have changed my lifestyle after graduating college for the long haul and always love and benefit from reading articles such as yours. Peace and namaste!-
Katherine Leonard
President & CEO Frou Frou Fido
www.froufroufido.com
What's in it for me?
Your #4 "Anticipate growing anti-consumption attitudes, and focus on offering a quality experience. In times like this, people will have a natural "sour grapes" attitude towards consumption in general, and will resent the mere existence of goods that they simply cannot afford, even rejecting the very idea of "consumption" if they're already down the path to sustainability. All of the core tenets of sustainability are consistent with a less "consumptive" lifestyle and a more high-quality offering, so if you're in this space, you're probably already poised for success during an economic downturn."
I do hope you are correct. Many small businesses have had to compete with Big Box so much and it is tiresome. We get folks coming in, asking US all of the questions then they zoom off to Big Box and buy off brands at cheaper prices. I do hope quality and less is more attitude will begin to factor in. I don't see it yet though and we "green businesses" in order to pay rent and feed our children have had to market to the cheap , cheaper and cheapest crowds for some time and not making enough to survive.
Please send all of your weary and tired environmentalists and survivalists my way, they are such a pleasure to deal with!
April Kolen
skyecrafts.com
Keeping green in mind
Great advice. Especially #3. A lot of companies claim that they are environmentally friendly because their product is made of post-consumer materials or will help them save energy, etc...but in reality the production of the product or the company's internal operations are not green at all. It's important to keep green in mind in all aspects of business to gain and maintain consumer trust that you truly are committed to sustainability.
http://www.worththeenergy.wordpress.com
Green is an evolution
The upsurge in green "hype" reminds me of the "dot com" boom/bust of the late 1990's.
First the internet boomed. We were all told the world was changing and that we're moving on to a new paradigm. Stores and physical assets were passe. The benefits of the internet could take the stock market to new levels of valuation never seen in history. This was it.
Then the crash came. "Dot com" companies went out of business as fast as they raised capital to begin with. Everyone labelled the internet as hype. Now we could get back to business again - earning money selling real goods and services.
Of course, what really happened is the internet did change the way we think and do business - it just did so slowly. While the "hype" peaked and fell away, small changes each month gradually rolled out the internet revolution. Even my 84 year old grandmother complains that she's constantly told by customer service to go to the internet to request support - and she doesn't own a computer!
So how history repeats itself in the green movement. Slowly but surely products are becoming more green. One year ago, we shopped for low VOC paint and had some difficulty finding the right brands. We went back to the same store a month ago and practically all their paint is low VOC.
My point is this. Change is coming, but it's coming slowly and gradually. Even while your in bed sleeping in USA, someone over in Asia is making a choice to create a new green product or service, or someone in Indonesia is about to purchase a green product or service.
So my advice to Marketers is to accept the slow inevitability of the green revolution. However don't necessarily throw yourself head-long into the hype. Evolve your products, services and marketing and one day you'll wake up and look around at the myriad of small changes and say to yourself "I guess that was a green revolution!".