That's the assessment of a panel of product and certification experts who visited Capitol Hill this week to offer lawmakers their opinion of the state of green marketing in the U.S.
The hearing, aptly titled, “It’s Too Easy Being Green: Defining Fair Green Marketing Practices,” aimed to explore consumer perception, truthfulness of claims and the role of the Federal Trade Commission and private certifiers and labeling programs in regulating and verifying advertising, Bobby Rush (D-Ill.), chairman of the Energy and Commerce Subcommittee on Commerce, Trade and Consumer Protection, said in his opening statement.
The numbers are daunting: The word “natural” appeared on the label of a third of new products last year, according to a recent study from Mintel Global New Products Database. The number of products claiming to be environmentally friendly rose nearly 200 percent.
But although there is growing consumer interest in determining whether products are safe, the public has too little or questionable information on which to base their purchasing decisions, according to panelist Dara O’Rourke, co-founder of the GoodGuide Inc. and an associate professor at the University of California, Berkeley.
"It is now nearly impossible for the average consumer to get the information they need to determine whether a product is truly green: how and where they were made and the potential health or environmental impacts," O'Rourke said in his prepared testimony.
The proceedings illustrated the uncertainty surrounding green claims; lawmakers grappled with the definition and their role in setting the rules, asking:
• Can a regulated product with a chemical in it be considered green?
• Is it green if the same ingredient comes from a shorter distance?
• How much information can you expect to give consumers, or what is reasonable for consumers to expect from green labels?
• Would you limit the definition of green to biodegradability and lifecycle carbon footprint? What attributes would you add?
• Should government dictate the process or manufacturing of a product, or composition of a product?
The panelists highlighted several factors that could help clear up some of the confusion: better public disclosure on critical impacts, full ingredient lists, consistency, transparency, and verifiable and readily available information.
In the meantime, greenwashing is rampant, according to M. Scot Case, vice president of TerraChoice Group, which produces the "Seven Sins of Greenwashing," and an executive director of the EcoLogo program. Case is a victim himself: He paid $2,500 for a LG Electronics refrigerator with an Energy Star label. A Consumer Reports investigation revealed it uses twice the energy than advertised.
“U.S. consumers want to buy greener products, but they are confused by competing environmental claims, unsure when a claim is accurate, and increasingly skeptical of all environmental claims,” Case said in his prepared remarks. “As a result, the recent focus on green jobs, green manufacturing processes, and a green economy could collapse because of inadequate, competing, and even contradictory definitions of green.”
Case believes the FTC isn’t equipped to define green, although it recognizes greenwashing is an issue. Part of the problem, Case said, is the FTC lacks the environmental expertise to identify environmentally preferred products, instead leaving it to the Environmental Protection Agency. But the EPA’s “silo-based” approach often prevents a holistic evaluation of products.
The FTC is currently updating its Green Guides to ensure they are responsive to today’s marketplace. "In the past few years, there has been a virtual tsunami of environmental marketing," said James Kohm, director of the FTC’s enforcement division..
Despite the many hearings and comments it has held and received, it still needs consumer perception data to help develop advice on consumer understanding of green claims. “Without this data, the Commission would face the difficult choice of either providing guidance that might inadvertently chill otherwise useful claims or forgo valuable guidance altogether,” Kohm said in his prepared testimony.
Earlier this week, the FTC filed three complaints against Kmart Corp., Tender Corp., and Dyna-E International over false claims of product biodegradability.
Scott Cooper, vice president of government relation at the American National Standards Institute (ANSI), believes existing standards can be used efficiently, but “we need to identify every gap that exists,” he said. “We also need to bring to bear new human and financial resources that can strengthen existing systems while satisfying future needs.”
The Consumers Union, the nonprofit publisher of Consumer Reports, believes the government should eliminate or better define the marketplace’s meaningless label claims, such as “natural,” “carbon negative,” “non-toxic,” or “free range,” according to Urvashi Rangan, its director of technical policy. It also sees the opportunity to provide guidance on setting baseline practices for all green claims and hold its own labeling programs to higher standards with to ensure independence and verification.
To illustrate the ubiquity and confusion of green labels, Rush held up a bottle of water at the end of hearing and began reading from the label.
“’Small labels equal more trees,’” he recited. “’We can write more on a bigger label but saving trees is important. By keeping it short, we’ve saved almost 10 million pounds of paper per year in the U.S. That’s about 30,000 trees.’”
And then it read, “Be green.”
“Chairman Rush, you’ve just highlighted in that bottle what the problems are because there aren’t baselines for what should be disclosed or not disclosed,” Rangan said.
O’Rourke called the claim “completely irrelevant” to the actual environmental and health impacts of the product.
“It may be an accurate claim but it is in a sense a magician’s bait and switch -- where you’re looking at one hand but the real action is in the other hand,” O’Rourke said. “For that product, it’s around the manufacture of the water, the manufacturing of the plastic bottle, and the disposal of the bottle are the real environmental impacts, not the little tiny piece of paper around the sleeve of the plastic.”
Image source: Energy and Commerce Subcommittee on Commerce, Trade and Consumer Protection.











Response to Green Washing
In response to Anonymous, it's unfortunate that you wouldn't post your name, because we would certainly like to have a conversation with you. I'll address your points, however, because I'm aware of the visit we made to the State of MA, and the "tool" you developed to assess sustainability in paper.
1. It appears that you are most concerned about the use of PCW in paper. In fact, I know that your tool is based on the EDF Paper Calculator. The EDF Paper Calculator is out of date (developed in the mid 90's), and uses some dangerous assumptions in their calculation of "end of life" GHG emissions. For example, the GHG emissions associated with landfilling are ONLY attributed to virgin paper, not recycled. Meaning - the calculator "assumes" that all virgin paper ends up in a land-fill, but all paper containing recycled content is recycled again. This math is effective when convincing people why they should ALWAYS recycle paper (which we encourage), but it isn't very scientific when comparing the GHG footprint of virgin vs. recycled. That being said, we have paper available with 30% PCW that you would consider for the "high volume" uses.
2. The majority of Printing & Writing papers is virgin fiber, and always will be. Our commitment to FSC addresses the majority of the "sheet" - not just the fiber that was diverted from landfill (PCW).
3. The bleaching topic (ECF, TCF) is a measurement of the process, not the output. With our ECF bleaching, dioxins are eliminated and no longer detectable. TCF bleaching is more energy intensive, and yields less pulp. Research has shown that environmental impacts between the two are negligible, and we'd be happy to provide the studies that show this.
4. I'm not sure I understand your reference to the FSC percentages. I'd be happy to help explain the FSC system to you. Domtar has been a leader in FSC Forest Management and fiber procurement for almost 10 years now, and we have steadily, if not remarkably, increased our supply and production of FSC Certified pulp and paper. We have nothing to hide here - and quite a bit to be proud of.
5. Your "no accountability" statement is off-base. We are third party audited on all of those metrics you mentioned. Including the GHG reductions we've made (13.6% BELOW Kyoto protocol 5 YEARS early). As well, all of this can be viewed in our Sustainable Growth report: http://www.domtar.com/files/sustainability/DOMTAR_SGR_web.pdf
This includes our social record as well.
We are very concerned about the amount of "Greenwash" that is happening. That is one of the main reasons we were a leader in pursuing 3rd party certification of our forests and mills, and have developed relationships with ENGOs like Rainforest Alliance and WWF.
Thank you for your time.
Lewis Fix
VP Brand Management & Sustainable Product Development
Green Washing
You know it is interesting that you run an ad that permeates with Green Washing using the Domtar Earth Choice...The Domtar folks recently met with us, State of MA, here in the purchasing office to promote their “latest and greatest” sustainable paper options: EarthChoice papers… They are sustainable because they carry the FSC certification and Rainforest Alliance; but unfortunately it ends there.
There is no post-consumer recycled content in the EarthChoice copy and office papers (the largest potential volume product)
There is only 10% PCW in the EarthChoice Cougar cover stock paper
The papers are only elemental chlorine free (No PCF - No TCF – the fiber is 100% virgin)
Their extensive literature on the products states that Domtar supports the recycling of paper, BUT…… and then goes onto promote FSC certified virgin pulp…
Using 19% FSC certified fiber is not truly sustainable as a standalone, it only applies to a chain of custody for less than 20% of the pulp in that paper make up. No accountability for the pulping process, that uses chlorine chemistry, releasing chlorinanated toxins i.e. dioxin, furans, POP’s, etc, energy use, Greenhouse Gas releases, reviews social or economic performance for the pulp, or paper mill...hmmmm