BOSTON, MA — Many people want companies to be honest in their environmental claims, even if they aren't perfect, and will be quick to boycott products with deceptive advertising, says a survey.
The 2011 Green Gap Trend Tracker by research and consulting firm Cone found that 75 percent of consumers would stop buying a product if they felt it's environmental claim were misleading, and 37 percent would quit buying anything made by the company behind the product.
Three-fourths also don't mind if a company's environmental record isn't spotless, so long as they are honest and transparent in their marketing and advertising about their impacts.
Although Americans are willing to punish misleading brands, many themselves misunderstand common claims. While 97 percent feel they know what phrases like "green" and "environmentally friendly" mean, 41 percent incorrectly think they mean products have a positive or beneficial impact on the environment, instead of being less bad.
Most responders are wary of general phrases alone, and almost 60 percent say overall claims are acceptable only when they are backed up with additional information. About 80 percent also want to see details on a product's packaging, and almost as many want companies to do a better job explaining what environmental terms mean.
A company's own environmental claims also take a backseat to certification when it comes to influencing consumer purchases. Thirty percent of those surveyed said they would buy a product based on it carrying an environment claim, but 51 percent said a certification label would influence them towards buying a product.
The 2011 Green Gap Trend Tracker is based off a survey of 1,040 people conducted by Cone in early March.
Marine Stewardship Council product label - CC license by qgil (Flickr)

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The whole "Green Movement" in
The whole "Green Movement" in itself is a false claim.
youre totally right.
youre totally right. absolutely no reason that companies should avoid toxic materials, reduce materials usage, purchase green power, aspire to zero waste, etc.
you are the definition of an idiot.
This study demonstrates the
This study demonstrates the importance of transparency and commitment in all sustainability endeavors. If a business does not have legitimate buy-in from top-down and bottom-up on sustainability initiatives, the likelihood of a greenwashing scenario playing out increases. Furthermore, businesses that adopt sustainability need to establish metrics to track their progress and be transparent and honest in reporting and marketing efforts. Consumers are savvy and getting more so by the day thanks to technology. Sustainability is a good business move, but it is not one you can take half-heartedly. It requires a real shift in corporate culture and internal priorities to succeed and take root.
- Tim Kovach
Product Coordinator, Energy Programs at COSE
www.cose.org/blog
www.twitter.com/COSEenergy