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August 25, 2008 |
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Taking Care of Business
By Joel Makower
When I began writing about green business, about 20 years ago, quality — or, more specificially, "total quality management" — popularized by American statistician W. Edwards Deming, was the rage. There were books, magazines, conferences, and untold experts making the rounds, preaching the gospel of kaizen, quality circles, and other business practices. Inevitably, it ran its course. When TQM faded from the limelight and the business world turned its collective gaze elsewhere, quality didn’t go away; companies didn’t revert to their old, inefficient ways. Quality became part of the fabric, eventually showing up in the form of Six Sigma, lean manufacturing, just-in-time inventory, and other business processes and strategies. That's long been my analogy for green business, whenever anyone suggests its a fad that will eventually go away. It won't, much as quality hasn't. It's a fundamental change in how business is done. Now, the two ideas — quality and green — are merging, as we report this week. IBM is aiming its consulting services in that direction, with a new service it calls Green Sigma. It involves a five-step approach: establish performanceindicators, determine which practices to measure, monitor, analyzeresults and identify new areas for improvement. The morphing of quality and green makes perfect sense. Both have to do with minimizing waste and being more efficient. Both involve continuously measuring and improving one's performance, then doing it all over again. How is your company managing quality. Does it see green in all that Sigma? — Joel Makower, Executive Editor
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Featured Story
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Red State or Blue, Green Conventions are on the Way
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By Dana Sanchez
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In their quest to have the greenest national convention ever, Democrats and Republicans have both gone further than those in the past. Both vow to leave behind a legacy for future convention planners of how to do it better and greener.... Read More
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GreenBiz Radio
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When Printing, Every Design Choice Matters
By Jonathan Bardelline
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Until the day of the paperless business arrives, companies have plenty of options to reduce the impact of their graphic design and printing operations. Debra Rizzi explains how Rizco Design is helping clients make better choices.... Listen
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Columns and Blogs
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FEATURED RESOURCES
Environmental, Social and Governance: Moving to Mainstream Investing?
This new report from Business for Social Responsibility (BSR) examines how mainstream financial institutions are incorporating environmental, social and governance criteria, the barriers that are preventing broader use of the criteria, and potential solutions to these challenges.
Global Principles and Criteria for Sustainable Biofuels Production: Version Zero
A coalition of farmers, businesses, governments and nonprofits released the first draft of a biofuels global standard. The Roundtable on Sustainable Biofuels (RSB) created the set of principles that it hopes will guide worldwide production and processing for the controversial fuel that has recently come under fire because of environmental and food price concerns.
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