The ISSA's Cleaning Industry Management Standard, or CIMS, is the first consensus-based framework of its kind and is designed to help in-house and contracted building service providers develop quality, customer-centered organizations.
The ISSA, the leading trade association for the cleaning industry, provides a short online video, an FAQ list, a copy of the standard, a compliance checklist, an application for certification under the standard and other resources and information here.
To download a free 90-minute webinar about the standard, click here. ISSA produced the program in partnership with the International Facility Management Association.
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