Steelcase's Laurent Bernard on how human-centered design can reimagine social innovation
"Human-centered design" might sound like another buzzword, but for the company that probably designed the chair you sit on and the desk you sit at for eight hours a day, it's about making sure communities and workplaces are better for human and environmental health. Steelcase's vice president of global talent management, Laurent Bernard, came to GreenBiz 19 in Phoenix, Arizona, to talk about how to create scalable, systemic, sustainable change and amplify impact. How? Social innovation — and human-centered design tools can help.
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Technical direction for GreenBiz Center Stage by Isaac Silk.