Rick Nicholson Ventyx @rlnicholson2 Rick Nicholson is senior vice president of transmission and distribution solutions at Ventyx, an ABB company.
3 ways social media can power up utilities (and their customers) May 1, 2014 by Rick Nicholson Utility customers' demand for interaction is on the rise, and the industry is starting to listen. Their lessons apply to other industries as well. Utilities Consumer Trends